How do I get care ?

Self directed support is all about giving people more choice and control over how they get their social support.  It lets people choose who provides their support and how the support is delivered.  People can choose how much control they have over their budget.  This is how it works:

Eligibility Criteria

If you, or someone you provide care for, thinks they need social support you need to contact Peterborough Direct on 01733 74 74 74 and speak to an Adult Social Care worker.  The social worker will discuss your situation with you and let you know if you are eligible to apply for funding.  They will also give you advice on what steps you can take if you are not eligible, which could include browsing through the pages on this directory to choose and purchase your own care.  Link here to the eligibility criteria page on the main website.


If you are eligible to apply, the next step is to have an assessment with a social care professional and complete a Personal Needs Questionnaire.  There will also be a financial assessment carried out to establish whether you will need to make a contribution to the cost of your social care.  If you meet the eligibility criteria, a calculation is made based on the responses you give in the Questionnaire and your Indicative Budget is allocated.

Indicative Budget

Your social care worker will inform you of the value of your Indicative Budget.  You are now in control and can choose which services you purchase to meet your social care needs.  The next step is to decide how you wish to spend your budget to meet your care needs and to produce your Support Plan.  You might want to browse through the providers and services on this Directory to help you to decide how to spend your Indicative Budget.

Support Plan

Your Support Plan will set out how you plan to make sure your care needs are met and how you will use your budget to pay for them.  Once you and your social care worker have agreed the plan, the costs included in the plan become your Personal Budget.  You will review your Support Plan after one year to see how you are using your budget and whether there need to be any changes to the plan.

Personal Budget

Your Personal Budget is confirmed once your Support Plan has been agreed.  You are notified of the amount and you can begin using it to meet your needs straightaway.

Annual Review

After a year there is a review to see how you are using your budget.  If you would like to make changes to your Support Plan, you can do so at the review.

Who to contact for more information

If you would like more information please contact Peterborough Direct on 01733 74 74 74 (or link to the Contact Us) tab at the top of the page.