We believe everyone has the right to live a life free from abuse and neglect.
Peterborough City Council is dedicated to ensuring the safeguarding of adults at risk is a key priority when we are providing services to the public.
An adult at risk is someone aged 18 or over who may be unable to take care of themselves. They may be unable to protect themselves from harm or from being exploited by others. An adult at risk may therefore be a person who:
Adults at risk are more likely to experience abuse than the rest of the population. They’re also less likely to be able to take steps to keep themselves safe or use services that will help them to stay safe.
What is abuse?
Abuse is mistreatment by any other person that violates someone’s human and civil rights. For example, abuse can vary from treating someone with disrespect in a way that significantly affects their quality of life, to causing actual physical suffering.
Abuse can happen anywhere – in a residential or nursing home, in a hospital, in the workplace, at a day centre or educational establishment, in supported housing or in the street.
Forms of abuse include:
Any of these forms of abuse can be deliberate or the result of ignorance. Often, if a person is being abused in one way, they are also being abused in other ways.
Who might be causing the abuse?
The person (or people) responsible for the abuse are often very well know to the person who is being abused. They could be:
Anyone who is concerned that an adult is being subjected to harm abuse or neglect should contact us using the details below:
What will happen if you report suspected abuse?
If you report abuse to us, we will talk to you about it as soon as possible. If there is immediate danger, we will aim to visit you, or the person you are concerned about, straight away.
If there is a significant risk of harm, we will aim to visit within 24 hours.
For other reports of abuse, we will normally visit within five working days.
We will work with the person who is being abused to help them make any decisions. We will provide help and support, and take action to try to end the abuse and ensure it doesn’t happen again.
We will not normally share information with other people without getting the permission of the person who is being abused. The only exceptions to this are in situations where others may be at risk of abuse, or where the person is not able to make decisions for themselves because of mental disability.